Home oxygen software for Canadian vendors.
Home oxygen software is the system a home oxygen vendor uses to run equipment, funding and billing for patients on oxygen at home: norvelle records each concentrator and portable unit with its serial number against the patient, keeps the funding programme, the insurer and the patient's share on one invoice, and bills rentals and supplies on the cycle you set.
Equipment on the record
Every unit, by serial number, against a patient.
A concentrator leaves the warehouse on an invoice line, and that line is what puts it on the patient's record.
- The serial or device number of the exact unit is recorded on the line and prints on the invoice.
- Stationary concentrators, portable units, cylinders, cannulas and tubing all sit on the same record.
- Every line names the warehouse it ships from, so head office can see where the unit came from.
- Supplies carry a replacement interval, so the record shows what is due rather than what was promised.
Authorizations and renewals
What the funder asked for, kept with the money.
Who pays for the oxygen
The programme, the insurer and the patient, on one invoice.
Home oxygen is rarely paid by one party. The invoice stays at full price and each payer's share comes off it, in the order you rank them.
- A coverage rule is a percentage of a named base or a fixed amount, and each payer carries its own.
- Their shares together can never add up to more than the invoice total.
- The patient's share is the remainder, and payment is taken from the method they authorized.
- A denial is recorded and answered in one step: bill the patient, write the share off, or appeal.
- One cheque from a funder can be applied across many invoices.
How the programmes themselves work: funding programmes and payer billing, and province by province, home oxygen funding across Canada.