A man on a video call with his clinic at his kitchen table, his CPAP mask on the table beside him
For vendors and clinic administrators

Guides for respiratory clinics and vendors.

Short, sourced guides to the work behind a respiratory clinic: when each CPAP part is due, what a move off your current EMR involves, and what the Assistive Devices Program (ADP) asks of a registered vendor.

Written for the vendor Every programme fact sourced English and French

The guides

Four pages, written for the back office.

Each guide names its sources and the date they were read. Programme rules change: check the source before you rely on it.

The CPAP replacement clock

Eight parts on one equipment card, what norvelle sets as each part's interval, what Ontario and the federal benefits list publish instead, and how the clock becomes a 3, 6 or 12 month resupply plan.

What switching an EMR involves

The export, the mapping rehearsed on de-identified records, the totals checked against your books, going live clinic by clinic, and what stays read-only afterwards.

Becoming an Assistive Devices Program vendor

A numbered walk through Ontario's vendor registration: what the application carries, what the Vendor Agreement commits you to, what every invoice to the programme must show, and what stays on file at your location.

Glossary of funding and resupply terms

One paragraph per term, from approved price and authorizer to payer directory, co-pay and resupply, so a new administrator can read a funded invoice on their first week.

How these pages are written

Sourced, dated, and about your invoice.

The programme's own words

Every programme fact comes from that programme's published page or manual, listed at the foot of the guide with the date it was read.

Written for the vendor

What a rule does to your invoice, your claim and your records. Patient eligibility questions belong with the programme, and we point you there.

What norvelle does, and does not

Where a guide describes norvelle, it describes what the software does. Your team sends claims to a programme or insurer; norvelle holds the split, the numbers and the money.

See it on a working clinic.

Bring one of these guides to a demo and we will build the invoice, the plan or the migration plan beside you.