A patient fitting her own CPAP mask, seen from above.
For CPAP clinics and equipment vendors

CPAP clinic software for Canadian clinics.

CPAP clinic software is the system a CPAP clinic or home medical equipment vendor uses to run therapy equipment and the billing around it: norvelle keeps every part of a patient's setup on one equipment card, tracks mask exchanges back to the manufacturer, and bills resupply with the co-pay on every plan invoice.

The equipment card

Eight parts, each on its own clock.

What the patient goes home on is recorded where it is billed, so the card and the sale can never drift apart.

  • Machine, mask and frame, cushion, filter, tubing, water tub and headgear, each with a replacement interval.
  • Mask size and product code sit on the part, not in a note.
  • Every line records the serial or device number of the exact unit that went home, and prints it on the invoice.
  • The card is worked out from the patient's own purchases, so nothing has to be kept up by hand.

What each interval is, and where it comes from: the CPAP replacement clock.

Mask exchanges

The exchange that is already paid for.

A mask that fails under the manufacturer's warranty is replaced at the desk, and the register remembers what is owed back.

The replacement goes out at $0

The patient leaves with a working mask, and the exchange is recorded against the one it replaced.

The manufacturer's side is tracked

Each return to the manufacturer is followed until it is replaced, so nothing sits forgotten in a drawer.

Valued at cost for month end

Accounting reads what manufacturers still owe you at a date you choose, by clinic and by vendor, as a spreadsheet.

Resupply and the co-pay

Replacement supplies bill themselves.

Set the cycle once

Pick the cushion, filters and tubing from your catalogue and renew every 3, 6 or 12 months. Each line keeps the price you set.

The co-pay on every plan invoice

Each plan invoice carries its payers and their rules, so the patient is charged their share and nothing else.

Paid from the method they authorized

A card on file, or a bank account under a signed pre-authorized debit agreement. See auto resupply.

Funding on the invoice

The programme pays its share of the approved price.

Ontario's Assistive Devices Program (ADP) is the provincial programme that funds respiratory equipment for residents who qualify, and it is a payer on the invoice like any other.

  • Its coverage rule is a percentage of the programme's approved price, not of your retail price.
  • The invoice stays at full price, and the patient's share is the remainder.
  • The approval number the programme requires is recorded with the payer's share.
  • The share is tracked from approved to submitted, paid, denied or written off, and can be billed as its own invoice.

The programme in detail: Assistive Devices Program (ADP) billing for CPAP clinics.

What CPAP clinics ask.

See a CPAP clinic run.

Thirty minutes on a working clinic with synthetic patients, from the setup invoice to the resupply renewal.